Plans, payment and continuing access
05Membership Terms
How free access, individual membership, family membership, billing, renewal, cancellation, and refunds work.
The principle
A person should understand the full membership commitment before payment.
What the policy covers
Commitments people can understand and use.
- 01
Plans & included access
State what each plan includes, what remains free, and which experiences may change.
- 02
Price before purchase
Show currency, tax, trial, billing interval, renewal, and material conditions before confirmation.
- 03
Renewal & cancellation
Make recurring status visible and cancellation available without manufactured friction.
- 04
Refunds & failed payments
Explain eligibility, timing, access during disputes, and restoration after payment issues.
- 05
What remains available
Clarify saved data, open sources, exports, family access, and account status after membership ends.
Working policy architecture